Venue TeamViewer IDs & Passwords: [Keeper Link]
Venue Name | TeamViewer ID | TeamViewer Password |
| Hooky Entertainment – Waxahachie | 302 106 185 | 557106ECSXJm |
| Hooky Entertainment – Homestead | 1 283 307 850 | C!n3mats002 |
| ShowBiz Cinemas – Edmond | 109 667 7672 | C!n3mats002 |
| ShowBiz Cinemas – Baytown | 494 857 481 | C!n3mats002 |
| ShowBiz Cinemas – Liberty Lakes/Beltway | 131 240 385 | C!n3mats002 |
| ShowBiz Cinemas – Fall Creek | 565 008 393 | C!n3mats002 |
| Hooky Entertainment – Fredericksburg | 757 470 204 | C!n3mats002 |
| Hooky Entertainment – Delray | 302 106 185 | C!n3mats002 |
| Hooky Entertainment – Cary/Parkside | 277 296 226 | C!n3mats002 |
| Hooky Entertainment - Hutto | 550 353 773 | C!n3mats002 |
| Hooky Entertainment - Nashville | Primary server (ECSSERVER): Backup server (ECSSTANDBY): 540 539 314 | 2045103AUiGWVR |
Guru Cinema Hero Solutions Admin User: [Keeper Link]
- username: chsadmin
- password log?:
- cinemahero089
- password log?:
- username: chsadmin02
EMBED Key Points / Reference Material:
• Embed Technical Support is available now: Live Chat!
• Search for answers to common questions at our Help Centre.
• Conveniently shop hardware, parts, and accessories anytime, anywhere at our eShop.
- Key Contacts:
- Account Tech: Keelan Power keelan.power@embedcard.com
- Account Manager: Josh Adkins josh.adkins@embedcard.com
- Email Technical Support
- support@embedcard.com
- Phone
- North & South America
- USA Tel: 1 469 521 8000
- North & South America
Things to remember:
- Installation technicians assign a default user and password
- Each venue / site / location has it's own server with set of usernames and log ins
- Only Admins can reset passwords for other admins
- Gurug passwords automatically need to be updated every 90 days
How To Guides to do #?:
- Guru - Admin - adding new end users (onboarding & Off boarding)
- Functionality & how platforms are used:
- Guru - Auto Emailed Reports - Finance Team - Priority
- ToolKit (onboarding & Off boarding)
- Troubleshooting - Technicial Support:
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